Turn ticket buyers into returning fans.
Bring ticket purchases, email and WhatsApp together. Find last year’s buyers who haven’t booked, send a relevant campaign and automate the follow-up.
Used by event teams
Fan database
Find last year’s buyers who haven’t booked.
Use purchase history and campaign activity to choose who gets your next invitation.
- See purchase and campaign history
- Group fans by events and tickets bought
- Keep consent separate for each brand
In the words of WECANDANCE
“With Innercrowd, we finally have everything in one place. Creating and sending newsletters is incredibly fast, and we can find customer data in just a few clicks. It’s simple, clear and saves our team time every week.”
Kaat de Coninx
WECANDANCE
Campaign tools
Create the campaign. Choose who gets it.
Build email and WhatsApp messages for the fans you want to reach.
Create an email in your event’s style, add your ticket link and choose your audience.
Create confirmations, pre-sale invitations and event updates fans are expecting.
Keep replies in one inbox so your team can continue the conversation.
Segments and automations
Send follow-ups automatically.
Trigger messages when fans buy a ticket or arrive at your event.
- Welcome fans when their ticket is scanned
- Update audiences as orders come in
- Schedule the next invitation
Organisers on the Engagement Platform
Organizers use Innercrowd to sell more tickets and build real relationships.
Bontgenoten“The WhatsApp Ticket Shop is a unique way of selling tickets that really fits our audience. For the second time in a row this year we almost instantly sold out.”
Read case studyKylie de Bont
Owner, Bontgenoten Festival
Rebirth“REBiRTH Festival 2025 significantly enhanced our online engagement with the target audience”
Read case studyCasey ‘t Hoog
Marketing & Communication Manager, REBiRTH
Colorado Charlie“We’re closer to our community now, and that also makes our platform stronger.”
Read case studyJesse Pronk
Owner, Colorado Charlie
Conversations and AI Agents
Keep fan questions in one inbox.
Bring WhatsApp, Instagram and web chat together. Let AI answer recurring questions and hand over when your team needs to help.
- One shared inbox for your team
- AI answers with human handover
- 1 agent included
Pricing
One platform. Priced by contact count.
Archived contacts are free. WhatsApp message charges and paid additions are separate.
Engagement Platform
Your audience, campaigns and conversations together
from €79/month
priced by contact count
Book my platform demo- WhatsApp Marketing and Email Marketing
- 1 AI agent included
- Segments, automations and Conversations
- All ticketing integrations
See Innercrowd in action.
Book a demo and see how email, WhatsApp and ambassador marketing can work for your event.
Book a demo